ARTICLE 1 – LEGAL NOTICE

The www.ziamedicalcenter.com website (the “Website”) is operated by Z I A Medical Center LLC, trading as ZIA Medical Center, a limited liability company duly organized under the laws of the United Arab Emirates, under the Commercial License number 726463, whose registered address is at P.O. Box 413685, Dubai, United Arab Emirates and whose paid up share capital is 300,000.00 United Emirates Arabic Dirhams (“ZIA Medical Center”, “ZMC” “us”, “we”, “our”).

The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website (including our Privacy Policy) (the “Terms and Conditions”).

By visiting the Website, you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website (or any of our other websites and related micro-sites accessed through the URL www.ziamedicalcenter.com and related domain names and mobile application) (the “Services”).

If you wish to use our Services, you must read and agree to be bound by our policies relating to those Services. In particular, your attention is drawn to our policies relating to the terms of purchase and our Privacy Policy.

If you are aged under 18, you must let your parent or legal guardian know about our Privacy Policy before you register to use this Website or any of the Services and you represent and warrant that you have obtained the consent of your parent or legal guardian to purchase the products offered for sale in the Website

ARTICLE 2 – INTELLECTUAL PROPERTY

We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of the Website, for the sole purpose of enabling you to use and enjoy the benefit of our Services, as provided by ZIA Medical Center in the manner permitted by the Terms and Conditions. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you, and without prejudice to any other rights of ZIA Medical Center.

All copyright, trademarks, trade names, trade dress, designs, the “look and feel” of the Website, other intellectual property and material, rights on and relating to the Website including software and all HTML and other code contained in the Website, page headers, images, texts, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads and video clips (collectively, the “IP”) are and shall at all times remain vested in ZIA Medical Center and/or are the property of their respective owners, and are protected by the United Arab Emirates and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only as expressly authorized by ZIA Medical Center and/or its third party licensors provided, however, that you (i) do not modify or alter the IP in any way; and (ii) do not provide or make available the IP to any third party in a commercial manner. You will not acquire any copyright, trademark or other proprietary rights whatsoever in the IP. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of the Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP or our Website. The IP may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the IP is strictly prohibited.

ZIA Medical Center is the exclusive owner or licensee of the IP (as applicable) and is the exclusive licensee of the www.ziamedicalcenter.com domain names.

ZIA Medical Center may provide content of third parties (“Third Party Content”) or links to third party websites (“Third Party Sites”) as a service to those interested in this information. ZIA Medical Center does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between ZIA Medical Center and such third party. ZIA Medical Center does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. ZIA Medical Center is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Third Party Content, including comments from third party users submitted to ZIA Medical Center do not necessarily reflect the views of ZIA Medical Center. In light of the above, ZIA Medical Center will not be held liable for any reason whatsoever in respect of Third Party Content and/or Third Party Sites including without limitation for the provision of external sources, their content, commercial advertising, products, services or any other information or data available on the Website or from such external sources.

ARTICLE 3 – REGISTRATION

Certain Services and related features, such as but not limited to, newsletters, that may be made available on the Website may require registration or subscription to enable your use of them. Should you choose to register or subscribe for any such Services or related features, you agree to provide complete, accurate and current information about yourself, and to promptly update such information if there are any changes. We may change our registration or subscription requirements from time to time. As a user of the Website you are solely responsible for keeping passwords and other account identifiers safe and secure. As a user of the Website you are entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us immediately of any unauthorized use of your password or account. ZIA Medical Center shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this paragraph. You may be liable for our losses or others due to such unauthorized use.

Please refer to our Privacy Policy for information about how we use your data.

You are responsible for your use of the Website, for any information, text, graphics, photos or other materials which you upload or post to the Website (collectively “Your Content”), and for any consequences thereof. Most content you submit, post, or display through the Website is public by default and will be able to be viewed by other users and through third party services and websites. You should only provide content that you are comfortable sharing with others under these Terms and Conditions. When posting Your Content, you agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. We may not monitor or control Your Content and, we cannot take responsibility for Your Content. Any use or reliance on Your Content, or content provided by any party other than ZIA Medical Center (such as other users) (“Other Content”) or obtained by you through the Website is at your own risk. Your Content may be moderated and may take up to 48 hours to be displayed but ZIA Medical Center does not commit to checking all Your Content or Other Content and will not be liable for the same. If you have a complaint about any posts please contact our Customer Service. ZIA Medical Center reserves the right, in its sole discretion, not to publish or to remove any of Your Content or Other Content that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.

We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of Other Content or endorse any opinions expressed via the Website. You understand that by using the Website, you may be exposed to Other Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will we be liable in any way for any of Your Content or Other Content, including, but not limited to, any errors or omissions in Your Content or Other Content, or any loss or damage of any kind incurred as a result of the use of Your Content or Other Content posted, emailed, transmitted or otherwise made available via the Website or broadcast elsewhere.

You retain your rights to Your Content. By submitting, posting or displaying Your Content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute Your Content in any and all media or distribution methods (now known or later developed). You agree that this license includes the right for ZIA Medical Center to provide, promote, and improve the services it provides and to make Your Content available to other companies, organizations or individuals who partner with ZIA Medical Center for the syndication, broadcast, distribution or publication of Your Content on other media and services, subject to our terms and conditions for Your Content use. Such additional uses by ZIA Medical Center, or other companies, organizations or individuals who partner with ZIA Medical Center, may be made with no compensation paid to you with respect to Your Content.

We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any of Your Content, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms and Conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of ZIA Medical Center, its users and the public.

You may not do any of the following while accessing or using the Website: (i) access, tamper with, or use non-public areas of the Website, our computer systems, or the technical delivery systems of our providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Website by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to the Terms and Conditions), unless you have been specifically allowed to do so in a separate agreement with us; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Website to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Website, or by scripting the creation of Your Content in such a manner as to interfere with or create an undue burden on the Website.

ARTICLE 4 – AVAILABILITY OF THE WEBSITE

You acknowledge that (i) it is technically impossible that the Website will be provided free of defaults and that ZIA Medical Center cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Website, and that (iii) the operation of the Website may be adversely affected by conditions and performances outside ZIA Medical Center’s control, such as, for example, transmission and telecommunication links between ZIA Medical Center and you and between ZIA Medical Center and other systems and networks.

ZIA Medical Center may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. ZIA Medical Center is not liable for any modification to or suspension or interruption of the Website.

TERMS OF SALE

ARTICLE 1 – ELIGIBILITY

The purchase of products and/or services through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United Arab Emirates.

In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number & valid e-mail address. Your payment details, valid billing address and other relevant information may be requested by Spotii DMCC, a Third Party Site. The terms and conditions of use and access to Spotii DMCC can be found here

ZIA Medical Center reserves the right to restrict multiple quantities of a product and/or service being sold to any one customer or delivery address.

Please refer to our Privacy Policy for information about how we use your data.

ARTICLE 2 – ORDER OF THE PRODUCTS AND/OR SERVICES

The products and/or services available on the Website, including any samples ZIA Medical Center may provide to you, are for your personal use only. You may not sell or resell any products and/or services you purchase or otherwise received from ZIA Medical Center.

The products and/or services appearing for sale on the Website are subject to acceptance and availability. If, for any reason following the placement of an order for product(s) and/or service(s), we are unable to supply a particular product and/or service, we will inform you as soon as possible and cancel your total order. Please refer to our Cancellation Policy for more information.

Please note that you can order up to 10 (ten) units of a product, subject to availability.

All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we do not receive payment of your order from you or from appointed third party providers, that delivery restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms and Conditions or any other problem identified by us.

Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it.

Unless cancelled, acceptance of your order will be perfected upon completion of your order by us. Completion of the contract between you and ZIA Medical Center will be perfected when we dispatch the product(s) to you and/or provide the service(s) to you. The sale contract is therefore concluded in Dubai, United Arab Emirates and the language of the contract is English.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product and/or service from the Website, whether or not that product and/or service has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

ARTICLE 3 – PRICES AND PAYMENT POLICY

VAT

The prices may include the value-added tax (VAT) applicable on the day of the order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold by ZIA Medical Center on the Website. ZIA Medical Center’s registration number is 100264010800003.

SALES TAX

Zia Medical Center charges sales tax on products delivered any where in the world. Tax rate is applicable @ 5% on the total value to sales if applicable. The tax rates will be applicable on the import of the products as per your country applicable rates, that would be additional on the 5% VAT.

Prices will be shown in United Arab Emirates Dirham (“AED”).

We accept the following forms of payment:
• Spotii DMCC. Please refer to Spotii’s Terms & Conditions listed here (link to https://www.spotii.me/terms-and-conditions)
• Cash or Credit Card payments at ZIA Medical Center (“COD”)

We take reasonable care to make the Website secure. SSL is a security technology that encrypts your information and provides a secure connection between Internet browsers and websites, allowing you to transmit private data online. We take reasonable care, in so far as it is in our power to do so, to keep your information secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

ARTICLE 4 – APPOINTMENT BOOKING, CANCELLATION & NO SHOW POLICY

We strive to provide excellent medical care to you and to all of our patients. Consistent with this, we have developed appointment no-shows, late arrivals and cancellations policies that allow us to better schedule appointments for all patients. We sincerely appreciate your assistance and cooperation as this allows for a smooth office flow and more efficiently uses your time.

Once you have booked your appointment, as a courtesy, we will attempt to provide an appointment reminder (via call or sms or both) at least one day before to confirm your appointment. If your appointment falls on a day following a holiday, the reminder (via call or sms or both) will be made on the preceding business day that we are open.

In the event we are unsuccessful in contacting you for the reminder and/or your appointment is not confirmed 12 hours before the scheduled time, Zia Medical Center reserves the right to cancel the appointment and assign it to another patient.

To ensure that each patient is given the proper amount of time allotted for their visit and to enable us to provide the highest quality care to everyone, it is very important for each scheduled patient to attend their visit on time. For this reason, you are requested to arrive at least 15 minutes earlier than the scheduled appointment time.

Please be aware that late arrival may result in a shortened or a canceled appointment.

When you book your appointment, you hold a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call Zia Medical Center as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we request you to call as soon as possible at least one day in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

You can reschedule or cancel appointments by reaching us via the following channels during our business hours
Phone: 971 43150555
Whatsapp: 971 565467937
Email: [email protected]

Whilst every attempt will be made, we cannot guarantee the same specialist, physician, therapist or technician for the rescheduled appointment.

If less than a 12-hour notice is given for appointment cancellation, the cancellation will be documented as a “No-Show/Missed” appointment.

If you do not present to the clinic for your appointment at the designated time, this will be documented as a “No-Show/Missed” appointment.

After the first “No-Show/Missed” appointment, you may receive a phone call or other notification reminding you of our “No-Show/Missed Appointment” policy. Our staff will help you reschedule this appointment if needed.

Please note that a “No-Show/Missed/Late cancelled” appointment may be subject to a “No-Show” fee, which may be equal to the full cost of the original appointment and will be payable in cash to Zia Medical Center (including for appointments booked under Insurance)

Recurring “No-Show/Missed” appointments may not be rescheduled for any future appointments.

As a patient of Zia Medical Center, please note that it is your responsibility to plan appointments accordingly and to notify the clinic promptly if you have difficulty keeping your scheduled appointment(s).

Patients who schedule clinic appointments and fail to keep them have a negative impact on their own and other patient’s care, productivity and the organization’s financials. The policy is designed to minimize disruptions in the scheduling process, in delivery of care, and ultimately in ensuring that all patients have access to the care they need.

Thank you for working with us to continue to meet this standard.

REFUND POLICY

The following is applicable to all sales and promotions issued or advertised by Zia Medical Center. We apply a strict ‘no refunds’ policy for all treatments/services and service packages.

• Pre-payment/purchase is required for all treatments/services and service packages.
• All treatments/services and service packages are valid for 12 months (from the date of purchase) only, unless specified otherwise.
• Treatments/services and service packages cannot be shared between more than one person or transferred to another service.
• Once treatments/services and service packages have been availed (in part or in whole), they cannot be refunded, upgraded, downgraded or exchanged for another treatment/service or service package.
• Promotional offers are for a limited time only and are subject to availability.
• Zia Medical Center reserves the right to end a promotional offer or amend pricing at any time without prior notification or advertisement.
• Promotions or offers may have other terms and conditions not listed here. Please review the specific terms and conditions for promotions or offers before proceeding.
• Certain treatments/services and service packages may be subject to 5% VAT unless specified otherwise.
• In the event of a purchase through Spotii DMCC, a full refund of any amount paid by way of the Payment Method and cancellation of any future payments related to that particular order can be requested of Spotii DMCC, a Third Party Site. The terms and conditions of use and access to Spotii DMCC can be found here. In such cases, ZIA Medical Center will not be obliged to deliver the products and/or services.

ARTICLE 5 – PRODUCT LIABILITY

By buying products and services through our Website, you acknowledge and agree that ZIA Medical Center carries no liability save as described in the preceding paragraphs in relation to refunding/crediting the price paid.
All products should be used strictly in accordance with the instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.

ARTICLE 6 – CONTENT

ZIA Medical Center provides no warranty as to the accuracy of the content on the Website, nor does it warrant that such content is error free or reliable or that your use of the content will not infringe the rights of third parties. ZIA Medical Center does not warrant that the functional aspects of the Website or its content will be error free or that the Website, its content or the server that makes it available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment or data, ZIA Medical Center is not responsible in any way for those costs. ZIA Medical Center makes no warranty regarding the Website’s content, software, text, downloads, graphics or links, or any results from using the Website and you bear the entire risk of the completeness, accuracy or usefulness of any content on this Website. ZIA Medical Center reserves the right to withdraw any content from the Website at any time and for any reason. Removal may be immediate and without notice. You confirm that ZIA Medical Center is not liable to you or any third party for any such withdrawal.

The personal opinions of the labels and brands whose products and services we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of ZIA Medical Center and we accept no responsibility for any such views expressed in any media.

ARTICLE 7 – INDEMNIFICATION

You agree, at our request, to defend, indemnify, and hold harmless ZIA Medical Center and its affiliates, including their officers, directors, agents, suppliers and licensors from and against any and all claims, damages, costs, and expenses, including legal fees, arising from or related to your use of the Website, any breach by you of these Terms and Conditions or the use by any other person accessing the Website using your Internet account. ZIA Medical Center reserves the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you hereunder, and such right and indemnification will survive these Terms and Conditions and your use of the Website.

DISCLAIMER

OUR WEBSITE IS PROVIDED BY ZIA MEDICAL CENTER ON AN “AS IS” AND “AS AVAILABLE” BASIS. ZIA MEDICAL CENTER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OUR WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZIA MEDICAL CENTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, ZIA MEDICAL CENTER DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON OUR WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS AND CONDITIONS.

LIMITATION OF LIABILITY

Nothing in these Terms and Conditions is intended to affect your rights as a consumer.

The use of the Website or any of the Services or products available thereon is at your own risk, and unless otherwise stated in these Terms and Conditions, you assume full responsibility and risk of loss resulting from your use of the Website or any of the Services or products available thereon.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL ZIA MEDICAL CENTER OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ZIA MEDICAL CENTER HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL ZIA MEDICAL CENTER BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE PRODUCT AND/OR SERVICE IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND ALL OBLIGATIONS, LIABILITES AND CLAIMS IN EXCESS OF THIS LIMITATION.

MISCELLANEOUS

We reserve the right to modify these Terms and Conditions at any time without notice to you. Any modifications of these Terms and Conditions will be effective once published on our Website. Your continued use of the Website (or any of our other websites) following such change shall signify your agreement to be bound by the modified Terms and Conditions. Please read the Terms and Conditions and check back often. If you do not agree to any change to the Terms and Conditions, then you must immediately stop using the Website.
These Terms and Conditions constitute the whole legal agreement between you and ZIA Medical Center and govern your use of the Website and all Services and products available thereon and completely replace any prior agreements between you and ZIA Medical Center in relation to the same.
You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you and ZIA Medical Center may stop providing the same (or any features within them) to you or to users.

You understand that ZIA Medical Center grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials and ZIA Medical Center reserves the right to revoke these exceptions either generally or in specific cases.
You understand that you are solely responsible for (and that ZIA Medical Center has no responsibility to you or to any third party for) any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage which ZIA Medical Center may suffer) of any such breach.

If ZIA Medical Center does not exercise or enforce, or delays in its exercise or enforcement, of any legal right or remedy, this will not be taken to be a formal waiver of ZIA Medical Center’s rights.

You and ZIA Medical Center are independent contractors, and these Terms and Conditions, including but not limited to submission or distribution of Your Content, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and ZIA Medical Center. Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set out in the Terms and Conditions. Neither party shall advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liability or obligation on behalf of, or in the name of, the other party, unless specifically provided for in these Terms and Conditions.

If any of the provision of these Terms and Conditions is held to be illegal or unenforceable, the other terms of these Terms and Conditions shall not be affected and shall remain in full force and effect.

These Terms and Conditions are governed by the laws of the Emirate of Dubai, United Arab Emirates and all disputes arising hereunder are subject to the exclusive jurisdiction of the Dubai courts.

CONTACT US – CUSTOMER SERVICE

If you have any questions about the Terms and Conditions or any aspect of your order, please contact our Customer Service by email at info@ www.ziamedicalcenter.com or by telephone at +971 4 3150555, every day from 10:00AM to 6:00PM (United Arab Emirates TIME) except on public holidays.